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FAQ

PAYMENT OPTIONS:

  • We only accept EMT or Interac e-transfer as payment.  Sorry but we do not accept Credit Cards or Paypal.

  • We DO NOT accept TANGERINE payments.  Tangerine clients must choose "send as standard EMT". 

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WEBSITE & PRICING ERRORS:

  • We reserve the right to cancel any order due to website or pricing errors paid or not.  

  • We will try and be as fair as possible depending on the situation.

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MIX RATIO:

  • All our e-liquids are a minimum 70% VG.  They vary depending on the juice. 

 

***IMPORTANT***

  • Please note that once an order is placed it cannot be changed or altered.  Any custom options MUST be put in the comments section when placing your order.  

  • When an order is placed there can be a 24 - 72 hour processing time before the order is shipped. Orders are fulfilled & shipped Monday to Friday. 

  • First Time Orders will be sent with age verification.  If you are not of legal age to buy tobacco in your province you are not of legal age to buy our product. Even if ordered at 0mg.

  • If you do not meet the age requirement we will NOT reimburse you for your order or the shipping charges.  No questions asked! 

  • During the Christmas Season (Dec. 10 - Jan. 10) order processing may be delayed up to 10 business days as we face the same delays in getting our raw goods as you do to get your packages.  

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What are your mixing options:

1) DSV Blend is my personal blend for each juice.   This is a thick no PG added liquid best for dripping and rebuildable tanks 

 2) DSV Boosted is a no pg added juice with a 50% flavour shot.  This liquid is best for modern tank systems and all manor of vaping but is not as thick or massive cloud producing the way that DSV Blend is.

 

Can I order a Custom Blend: 

  • We do not mix custom blends.

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Can I order a Custom Nicotine level:

  • Yes we can do custom nicotine levels.  Please leave a note on the cart page when checking out of the nicotine level you would like. 

  • *Orders with custom nic levels have a minimum 5-7 business day processing time*

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How do I make payment:


  • ***Payment must be received and confirmed within 48 hours or the order will be cancelled.***


  • Only Payment through Email money transfer(E transfer - EMT) is accepted.



To send payment using Email money transfer please follow these directions:

********PLEASE NOTE OUR EMT PAYMENT EMAIL HAS CHANGED*************

1) Login to your online banking with your financial institution.
2) Choose to send money using Email money transfer(Etransfer)
3) Add dsvaperservice@gmail.com as the recipient.
4) Set the security question to: "What side?"
5) Set the security answer to: DARKSIDE

6) Put ONLY your 5 digit order number in the message box (failure to do so will result in a delay until comfirmation)
7) Send payment.
8) A payment confirmation Email will be sent by your bank once we have accepted payment.

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